At Machine Mart Store, we understand that your trust is essential when you share your personal information with us. We take every step possible to protect your data and ensure its security.
This Privacy Policy explains how we collect, use, and protect your information while you use our services. Below, you’ll find details on how we collect and process your data.
How We Collect Your Data
- Sessions:
When you visit our website, we use session data to collect information about the pages you visit, the products you view, and the items you add to your shopping cart. This data is stored temporarily and is automatically deleted after a short time. The primary purpose of this session data is to help us understand which products are popular among users, allowing us to enhance our services. - Cookies:
We also use cookies to gather information, including your IP address. Cookies are small files stored on your computer that contain user-specific information. These cookies allow us to track website traffic from different locations and optimize your browsing experience. You can choose to disable cookies in your browser settings if you prefer. However, disabling cookies may impact your experience on our website. - During Checkout:
When you make a purchase, we collect essential information such as your name, email address, phone number, and shipping address. This information is necessary to process your order, confirm the transaction via email, communicate with you in case of order changes, and deliver the products to your provided address. The data collected during checkout is automatically deleted from our systems after 60 days. - Phone Orders:
In cases where customers place orders over the phone, we collect the same details as during the checkout process (name, email, phone, address) to ensure that the order is processed and delivered correctly. Like online checkout data, this information is deleted after 60 days.
How We Use Your Information
Order Processing: The primary use of the information we collect is to process and fulfill your orders. This includes confirming your order details, processing payments, and delivering the products to you.
Customer Communication: We use your email and phone number to send you order confirmations, shipping updates, and to address any issues or changes regarding your order.
Improving Our Services: Session and cookie data helps us analyze traffic patterns and improve the user experience on our website.
Information Disclosure
We are committed to protecting your privacy and do not sell or share your personal information with third parties, except in the following cases:
Government Agencies: If required by law, we may disclose your information to government agencies, such as for tax purposes or to verify our business legitimacy.
Data Protection
We take your privacy seriously and use advanced security measures to protect the data you provide. All sensitive information, such as your personal details and payment data, is encrypted using end-to-end encryption. Only authorized personnel can access and process your data to ensure your order is fulfilled.
Data Verification
To ensure that the products are delivered to the correct address, we may contact you via email or phone to verify your details, especially if there are any discrepancies or spelling errors in the provided information.
Your Rights
You have the right to request access to the information we hold about you, and if necessary, request corrections or deletions. If you have any concerns about your data, feel free to reach out to us.