Shipping Information
We are committed to providing reliable and timely shipping across the United Kingdom. Flat rate: £7.99.
Order Cut-off: Mon–Fri, 5:00 PM GMT
Handling: 1–2 business days
Transit: 3–4 working days
Estimated Delivery: 4–6 working days
Courier Options
EVRI – £7.99 (4‑6 days)
DHL – £7.99 (4‑6 days)
Tracking & Support
- You’ll receive a dispatch email with tracking number.
- Track your delivery on EVRI or DHL websites.
Lost, Undelivered or Refused Orders
If your order is delayed or missing, contact our support immediately.
- Investigation with courier
- Replacement or full refund per returns policy
- Refused deliveries: return cost deducted from refund
Change of Address
Contact us within 24 hrs or before 5:00 PM to update delivery address before dispatch.
Delivery Absence
If undelivered, courier may attempt a second delivery or leave at a safe collection point.
Contact Us
Email: support@machinemartstore.co.uk
Phone: +44 7577 088119
Hours: Mon–Fri 9:00 AM–5:00 PM GMT